TECHNICAL SKILLS
Operating Systems
> Windows OS: Win98/2000/XP/Vista
> Macintosh OS X
Design
> Design/Mockups/Layouts - Photoshop/Illustrator/InDesign/Dreamweaver
Prototyping and Interaction Design
> Wireframes/Prototyping/Storyboarding – Illustrator/Axure RP/Photoshop/Dreamweaver/Adobe Catalyst
LEADERSHIP SKILLS
> Senior designer at Quest Software.
2010 – 2012
> Software interface design lead for several clients/project via freelance and 'remote' contracts.
2009 – 2010
> Software interface design lead on several SaaS end user applications.
2008 – 2009
> Team lead for Interface Design Dept. of Masstech Group Inc. A prominent software development company in the Broadcast Industry
2005 – 2008
> Lead team of 3 designers and 2 programmers.
2004 – 2005
> Managed advertising account for Air Canada’s Aeroplan Miles online campaign.
2004-2005
> Responsible for ensuring proper design specifications, language translation, personalization, member segmentation, deployment and post-campaign reports. Approximately 1 million deployments per week.
Graffitti Direct Marketing - 2004 - 2005
ADDITIONAL TRAINING
> Received New Media Project Management certificate
Centennial College - 2000
> Received Advanced Presentation Skills certificate
IBM Canada - 2001
> Received Consulting Fundamentals and Effectiveness certificate
IBM Canada - 2001
PROJECT DEVELOPMENT SKILLS
> Proven success in business solution design for clients such as CIBC, Presidents Choice Financial, Royal Bank, Canada Life, Roots Canada, Rogers Media, Toshiba Canada, Honeywell, Canadian Tire, Air Canada and Masstech Group.
> Hands-on experience conducting requirements gathering, information architecture, interface design and concepts, usability assessments, writing design briefs, application interface design and technology recommendations.
> Information design with ability to conduct analysis, business needs, information structure, assess content inventory, task analysis, heuristic design, tests and analysis and conceptual designs using Photoshop, Axure, MindMapping, Word and PowerPoint.
> Prototype development and the ability to handle multiple projects and a team player in an engineering environment. Utilizing tools such as PowerPoint, Catalyst, Axure, Photoshop and other tools.
> Marketing and branding, using various methods such as print, web, mobile and media.
> Expert knowledge in offline and online application design and development.
> Solid understanding of technical and design implementations - awareness of internal and external factors associated with projects and their stakeholders.
PROFESSIONAL EXPERIENCE
Quest Software.
User Interface and Interaction Designer
July 2010 – March 2012
> Interface design and usability efforts for software suite for Canada
>
Consistent look & feel for all products.
> Work with and assist other UI/UX designer in Canada, US, China and Israel to develop consistency across apps..
> Responsible for wire frames, prototyping, design, usability and interface design for enterprise software applications.
> Responsible for interaction, prototype and screen flow designs (UX).
> Reported directly to Director of Software, R&D Department.
http://www.quest.com
Rethink Solutions Inc.
Design Consultant - Interface and User Interaction
January 2009 – November 2009
> Lead Interface design for software applications designed for the property tax industry.
> Responsible for wire frames, prototyping, design, usability and interface design for online software applications.
> Responsible for branding and marketing messages including creating copy, tradeshow design and presentations.
> Responsible for interaction, prototype and screen flow designs (UX).
> Reported directly to President.
http://www.itamlink.com
http://www.aec-international.com
Masstech Group Inc.
Software Interface Designer
March 2005 – August 2008
> Lead Interface design for software applications designed for the broadcast industry.
> Responsible for wire frames, prototyping, design, usability and interface design for online and standalone software applications.
> Responsible for interaction and prototype designs (UX).
> Reported directly to VP of Software Engineering.
Beeline Media
Designer/New Media Consultant
2002 – 2009
> Provided contract based services as a UI Design Consultant for companies such as BOS Interactive, Comedi Media, Coppertone, Webfeat, Air Canada, Thindata, Toronto Housing Commission and VOX Wireless.
http://www.beelinemediadesign.com
IBM E-business Innovation Center – IBM Canada
Senior Designer/Creative Director
1996 -2002
> Developed new and creative solutions for global corporations.
> Implemented e-business initiatives using various mediums such as Print, Internet, Intranet, Point Of Purchase, Customized Software Applications, CD-ROMs and Kiosks.
> Provided expert advice for solutions relating to technology, business development, marketing strategies, and corporate branding.
> On location representative for clients such as Revenue Canada, CIBC, Royal Bank and Rogers Media.
> Face to face interaction with clients and account executives on various application developments.
> Design and present mockups and design flows for both online and standalone applications.
> A hands on approach to requirements gathering, RFP responses, information architecture, product demonstrations, pitching application features and design scripts.
> Other duties included creating statements of work, design guidelines, usability flowcharts, resource quotes, and project timelines.
http://www.ictoronto.ca.ibm.com/
Group Multimedia Network
Graphic Designer/Multimedia Developer (co-op)
1996 > Recruited by IBM after six months.
EDUCATION AND TRAINING
Computer Graphics Technical
> York University / Seneca College School of Communication Arts
New Media Project Management (Certificate)
> Centennial College Centre for Creative Communications
New Media Design (Certificate)
> DPA Communications
Advanced Presentation Skills (Certificate)
- Studied the art of public speaking for presenting products, services and concepts to clients at all levels. This course discussed how to handle cultural customs, body language, eye contact, communication and professional presentation postures.
> IBM Canada, Global Campus
Consulting Fundamentals and Effectiveness
- Studied the systematic approach when dealing with clients and/or customers. Winning buy-in support, how to get to win-win, how to gauge the direction of a project, how to conduct phased approach, how to effectively communicate with, and dealing with senior/management level executives.
> IBM Canada, Global Campus
